Frequently Asked Questions

Frequently Asked Questions

What materials are used in Maison KcoVer jewellery?

All our pieces are crafted using premium moissanite stones, GRA certified for brilliance and authenticity, set in high-quality gold-plated or solid gold settings.

How do I care for my jewellery?

To maintain the brilliance of your piece, we recommend storing it in its original box, away from moisture and direct sunlight. Clean gently with a soft, dry cloth.

Do you offer international shipping?

Yes, we ship worldwide. Delivery times and costs vary by destination. Please refer to our Shipping Policy for full details.

Can I personalise or engrave a piece?

We offer personalisation on selected pieces. Please contact us at evannyvision@gmail.com for enquiries regarding bespoke orders.

How do I know my ring size?

We recommend visiting a local jeweller for an accurate measurement. You may also use our online ring size guide, available on each product page.

Is my jewellery covered by a warranty?

Yes, all Maison KcoVer pieces come with a lifetime warranty against manufacturing defects. This does not cover damage caused by misuse or normal wear.