Shipping Policy

At Maison KcoVer, every order is handled with the utmost care and discretion to ensure your jewellery arrives safely and beautifully presented.

Processing Time

All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

• Domestic: 3–5 business days
• International: 7–14 business days

Free Express Shipping

We are pleased to offer complimentary express shipping on all orders. Your jewellery will arrive swiftly and securely, at no additional cost.

Packaging

Every Maison KcoVer piece is dispatched in our signature luxury packaging, complete with a certificate of authenticity — perfect for gifting or personal indulgence.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking details. Please allow up to 24 hours for tracking information to update.

Lost or Delayed Orders

If your order has not arrived within the expected timeframe, please contact us at evannyvision@gmail.com and we will investigate promptly.